General Manager

Additional Information

Job Number(phone number removed)

Job CategoryProperty Leadership

LocationTownePlace Suites Fort Myers Estero, 23161 Via Coconut Point, Estero, Florida, United States, 33928

ScheduleFull Time

Located Remotely?N

Position Type Management



Additional Information: This hotel is owned and operated by an independent franchisee, Essex Hotel Management. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.



Job reference: (phone number removed)

Salary: $80,000 to $90,000 plus Bonuses

Department: Other

Location: TownePlace Suites Fort Myers Estero (23161 Via Coconut Point, Estero, FL 33928)

Division: Essex Hotel Management

Hours Per Week: 40



Job Description

The TownePlace Suites by Marriott - Estero/Fort Myers (Via Coconut Pt), managed by Essex Hotel Management, is currently seeking a DRIVEN General Manager.



 



The General Manager will be responsible for managing all aspects of the hotel, including guest services, housekeeping, maintenance, and food and beverage operations.



Responsibilities:



Oversee the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently



Develop and implement policies and procedures to ensure the highest level of guest satisfaction



Manage and motivate staff to provide exceptional customer service



Monitor and control expenses to ensure profitability



Develop and implement marketing strategies to increase occupancy and revenue



Ensure compliance with all local, state, and federal regulations



Maintain a safe and secure environment for guests and staff



Handle guest complaints and resolve issues in a timely and professional manner



Conduct regular staff meetings to ensure that all employees are informed and up-to-date on hotel policies and procedures

 



What are we looking for? For nearly three decades, Essex Hotel Managements "solution-driven" approach has resulted in high satisfaction for our team members, partners, owners, and guests. This results from our Team Members staying true to our Vision, Mission, and Values. We look for teammates that are DRIVEN:



Dedicated to finding solutions that work



Responsive to our partners, our team members, and our guests



Integrity defines everything we do by taking ownership of our actions and holding ourselves accountable



Value-Oriented - we value diversity, relationships, and performance



Engaged - we care about the work we do and the people we work with



Nimble - we strive to be flexible and innovative

 



Essex Hotel Management, LLC is committed to fostering an inclusive and diverse workplace, where equal opportunity is extended to all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.



Requirements



Bachelors degree in Hospitality Management or related field



Minimum of 5 years of experience in hotel management



Strong leadership and management skills



Excellent communication and interpersonal skills



Ability to work in a fast-paced environment and handle multiple tasks simultaneously



Strong problem-solving and decision-making skills



Knowledge of hotel operations, including guest services, housekeeping, maintenance, and food and beverage operations



Proficient in Microsoft Office and hotel management software



 



This company is an equal opportunity employer.



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