Back Posted: Jan 09 2025

Business Travel Consultant

Dartford, England , United Kingdom

Other jobs >> Everything Else

Negotiable

Permanent

Name Confidential

Description

Are you an experience Business Travel Consultant? Do you have experience using Amadeus?

Are you looking for a local Southeast London / Kent based position? Look no further!

An independent TMC based in Kent / Southeast London are looking to build their team and bring in an experienced Business Travel Consultants.

Main Purpose of the Role:

To provide effective customer service to ensure the needs of clients are consistently met and often exceeded.

Ensure the consistent provision of the highest level of professional service and personal attention to all corporate accounts.

Key Accountabilities:

Liaise and cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodation.
Ensure that all clients have the best travel services available so that they get the best value for money.
Ensure that the company achieves the necessary SLAs, delivering exceptional resolve to customer enquiries, meeting delivery times and inter-department service levels.
Provide expert information and advice to all clients and assist them in making the most budget effective plans.
Deal with occurring travel problems, complaints or refunds.
Be responsible for and have an overall awareness of accounts and how they are trading, raising any concerns with the Team Leaders and also have a close working relationship with Account Managers
Continually review processes and identify ways in which aspects of the service experience could be enhanced.
Encourage profit awareness and achievement of financial targets.Skills & Experience?

3-4 years' experience within Corporate Travel
Working knowledge of a GDS (Amadeus)
Experience of using CRM systems
First class customer service skills
Accuracy and attention to detail
Excellent communication skills both verbal and writtenPackage?

A competitive salary of Circa £30,000.

Office (hybrid working)

Interested?

Please click APPLY or contact (url removed)

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: January 9, 2025
Job id:. CV-352692
Position Type: Permanent
Applicants: 0
Views: 6

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Business Travel Consultant

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Business Travel Consultant

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Name Confidential

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