Back Posted: Jan 09 2025

Helpdesk Coordinator

United Kingdom

Administration & Clerical jobs >> Admin Assitant

Negotiable

Permanent

Name Confidential

Description

Job Title: Helpdesk Coordinator
Location: Blackburn
Salary: £25,000 (rising to £27,000 after probation)
Employment Type: Permanent

Summary

This role transitions from Helpdesk Coordinator to Team Leader during the probation period. Initially, the focus will be on learning the helpdesk role, with gradual progression to overseeing the team and managing operations.

Responsibilities

* Coordinate and schedule maintenance jobs, including reactive and planned work.

* Liaise with clients and contractors across trades such as plumbing, electrical, and joinery.

* Support certification tasks like gas safety, electrical checks, and fire equipment testing.

* Transition into a supervisory role, overseeing team performance and workflows.

* Handle escalations and ensure excellent customer service.

Requirements

* Strong organizational and multitasking skills.

* Excellent communication and problem-solving abilities.

* Experience in scheduling, coordination, or administration.

* Leadership potential and a proactive mindset.

Benefits

* Starting salary of £25,000, increasing to £27,000 after probation.

* Opportunities for career progression.

* Professional development and training.

Working Hours: Monday to Friday, 9:00 AM – 5:30 PM

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: January 9, 2025
Job id:. CV-351751
Position Type: Permanent
Applicants: 0
Views: 4

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