Back Posted: Jan 09 2025

Customer Service Co-ordinator

Burton-on-Trent, Staffordshire , United Kingdom

Engineering jobs >> Engineering

Negotiable

Contract

Name Confidential

Description

Job Title: Customer Service Coordinator
Location: Barton-under-Needwood, Staffordshire
Duration:3 months

Hours:8am-4.30pm Mon to Thurs, 8am to 1pm Fri.

Our client based in Barton Under Needwood have a 3 month fixed term contract for a Customer Service Coordinator.

Job Purpose:

To support our customers through maintenance and operation optimisation with customised solutions for spare parts, repair, and overhaul activities on existing trains. You will be responsible for pricing spares, spot repairs and overhauls, booking orders, managing the order book, and liaising with customers to maintain customer satisfaction.

Key responsibilities:

* Responsible for liaising with a customer portfolio
* Respond to customers' Requests for Quotations (RFQs) and enquiries
* Process customers' contracts, orders and schedules
* Manage customers order books
* Lead or participate to customers' reviews
* Managing customers' concerns (eg Rejections and Non-Conformance Reports)
* Liaising with other departments within the company to meet customer's requirements
* Assisting with weekly/monthly order intake and sales forecasting
* Support the Customer Service Manager whenever relevant

Background & Experience:

* The ideal candidate will have customer service and administrative experience
* Strong organisation, time management and attention to detail
* Excellent verbal and written communication skills
* Problem solver and resilient
* The ability to work without supervision

--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: January 9, 2025
Job id:. CV-350300
Position Type: Contract
Applicants: 0
Views: 3

Refer $50 Save job Free resume review Apply Now

Alert me to new jobs like this: Engineering jobs in city Burton-on-Trent

Email address

Create alert

By continuing your agreeing to our term and conditions

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)

Invalid Input

Your email address(*)

Invalid Input

Please select you reason(*)

Additional information(*)

Invalid Input

Customer Service Co-ordinator

Description

Find us at:

Report a job

Related Search:

Name Confidential

Job Seeker //

Employer //

About Us //

Follow //

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

Sign in to your account

Customer Service Co-ordinator

Description

Find us at:

Report a job

Related Search:

Name Confidential

Similar Jobs

More jobs from this company

Job Seeker //

Employer //

About Us //

Follow //

Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES