Back Posted: Jan 09 2025

ERP Support Analyst // Milton Keynes

Milton Keynes, Buckinghamshire , United Kingdom

IT jobs >> IT

Negotiable

Permanent

Name Confidential

Description

Mainly remote with 1 - 2 days in the office per week**

My client is an end user, and they are looking for a ERP Finance System Support Consultant to support Dynamics AX 2012 and D365 and the relationships between my client and their internal customers and the third-party implementers of Dynamics AX. The role will include 1st, 2nd, and 3rd line support, managing service requests, providing and documenting resolutions, testing new developments and maintaining Support portal. Other responsibilities will be:

Responsible for supporting current AX 2012 and upcoming D365 implementation.
Being the contact point for all initial queries on AX, filtering usage problems from issues with the system, raising and escalating issues with suppliers
Supporting all functions across the business to document, replicate and resolve AX incidents and liaising with users
Create knowledge base articles and processes documentation for products, known issues, and workarounds ensuring these are reviewed and maintained.
My client is looking for someone with the below experience:

Experience of Dynamics AX 2012 R3, D365.
Understanding of business processes and support issues in Finance
Experience in Org Admin, System Administration including Workflow and Security roles.
My client is specifically looking for someone with finance background as this role will be finance related support with opportunity toward a consultant role dependant on candidate's capability. They are ideally wanting someone with some finance degree/ ACCA/CIMA qualification- with AX/D365 experience even if its few years.

Please note you must already be eligible to work in the UK.

If you are interested, please get in contact with Kamilla Ryan ((url removed))

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: January 9, 2025
Job id:. CV-348768
Position Type: Permanent
Applicants: 0
Views: 5

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