Back Posted: Jan 09 2025

Customer Service Representative

Mansfield, England , United Kingdom

Customer Service jobs >> Advisor/Assistant/Manager

Negotiable

Permanent

Name Confidential

Description

Ref 11023
Customer Service Representative
Mansfield, Nottinghamshire
Temp to perm role
Full time role
£24,000 per annum
As a Customer Service Representative, you’ll be part of the Customer Service team supporting and managing customer accounts with exceptional organisation on behalf of the company, ensuring that client’s expectations are exceeded.
Key Responsibilities for Customer Service Representative
* Responsible for supporting the team to create quotes, order samples and follow-up the customer quote.
* Responsible for supporting team members in data input in collating and maintaining customer information.
* Responsible for supporting team members in the communication with others key to the customer fulfilment process, for example, requesting artwork internally and POs with suppliers externally and liaising with dispatch and process orders and repeat orders.
* Responsible for supporting team members to service, develop and grow accounts.
* Responsible for proactively developing accounts by becoming their trusted adviser.
Personal Competencies
* Passionate - about your work.
* Proficient communicator – with both internal teams and clients.
* Strong analytical problem-solving skills and is highly organised.
* Is pro-active – is responsible for making things happen and bringing things back on track.
* Takes responsibility to deliver on their personal commitment.
* Previously worked in a customer services role used to dealing with a high volume of calls.
This vacancy is being advertised by Fresh Start Recruitment (UK) who are acting as an Employment Agency.
Due to the high volumes of applications, we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage.
If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: January 9, 2025
Job id:. CV-342919
Position Type: Permanent
Applicants: 0
Views: 0

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