Back Posted: Jan 09 2025

Credit Controller FT 13 months

Lichfield, England , United Kingdom

Administration & Clerical jobs >> Admin Assitant

Negotiable

Temporary

Name Confidential

Description

PositionCredit Controller
LocationVoyage Care, Wall Island, Birmingham Road, WS14 0QP
Fixed Term Maternity Cover 13 months

Reporting to the Credit Control Manager, the Credit Controller is responsible for the timely and effective receipt of payments and query resolution through communication with customers and the operational network.
Role & Responsibilities

Contacting customers by telephone and email to ensure timely receipt of payment
Manage your own workload to ensure all key accounts managed in accordance with the department KPI’s
Ability to run and analyse an aged debt report
Liaise with other departments to ensure invoices are generated in a timely manner and all payments are allocated at month-end
Liaise with the operational network and other internal departments to resolve outstanding queries
Take card payments when required
Escalate overdue and/or queried accounts to senior management where required
Conduct conference calls with the branches/operations to give an update of overdue debt and outline processes to prevent future queries
Meet with branches and/or customers where needed to resolve disputes and implement processes to prevent future queries
Negotiate settlement figures and/or payment plans where required
Creation and distribution of Statements and other chase letters where needed
Review and reconcile accounts including unallocated paymentsThe ideal candidate
Essential

Strong communication skills both verbally and written
Excellent analytical skills, including strong Microsoft Excel skills
Ability to negotiate with customers
Ability to work towards and achieve deadlines and targets
Minimum of 2 years’ experience in a similar roleDesirable

Able to work well as part of a team
Experience working in the healthcare sector
Possess good self-motivational skills
Excellent organisational skills to prioritise work load
Ability to learn new systems quickly
Able to reconcile large quantities of data
Calm and confident demeanour

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: January 9, 2025
Job id:. CV-341541
Position Type: Temporary
Applicants: 0
Views: 5

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Credit Controller FT 13 months

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Credit Controller FT 13 months

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