Back Posted: Jan 09 2025

Onsite Service Assistant (OSA)

Woolwich, London , United Kingdom

Engineering jobs >> Engineering

Negotiable

Permanent

Name Confidential

Description

Are you looking for an opportunity to grow your technical skills, work in a client-facing role, and be part of a dynamic service team? Join Apogee, Europe’s largest multi-brand provider of managed services, as an Onsite Service Assistant and help deliver exceptional service to our clients while developing your career in a supportive environment.

About the RoleAs an Onsite Service Assistant, you will be responsible for supporting and maintaining a fleet of print devices across one or multiple client locations. Acting as the first point of contact for service and maintenance, you will use remote monitoring tools and incident management applications to deliver a high standard of device support.

Key Responsibilities:

Proactively monitor a large fleet of print devices using remote monitoring software and on-site checks.
Perform first-line repairs on hardware and software (training provided).
Ensure timely escalation of issues to Field Engineers or Technical Helpdesk when necessary.
Manage the ordering and replenishment of consumables, toners, and spare parts.
Maintain accurate records of device performance and activity.
Support device installation, relocation, and maintenance of inventory records.
Deliver client training, assist with capturing meter readings, and contribute to contract growth initiatives.Working hours: Monday to Friday, 8:30 AM to 5:30 PM, including a 1-hour lunch break (40 hours per week).

Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointment

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: January 9, 2025
Job id:. CV-334308
Position Type: Permanent
Applicants: 0
Views: 1

Refer $50 Save job Free resume review Apply Now

Alert me to new jobs like this: Engineering jobs in city Woolwich

Email address

Create alert

By continuing your agreeing to our term and conditions

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)

Invalid Input

Your email address(*)

Invalid Input

Please select you reason(*)

Additional information(*)

Invalid Input

Onsite Service Assistant (OSA)

Description

Find us at:

Report a job

Related Search:

Name Confidential

Job Seeker //

Employer //

About Us //

Follow //

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

Sign in to your account

Onsite Service Assistant (OSA)

Description

Find us at:

Report a job

Related Search:

Name Confidential

Similar Jobs

More jobs from this company

Job Seeker //

Employer //

About Us //

Follow //

Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES