Back Posted: Jan 01 2025

Technical Support Advisor

CV34, Warwickshire , United Kingdom

Motoring & Automotive jobs >> Automotive/Aerospace

Negotiable

Permanent

Name Confidential

Description

Do you want to build your career with a technology leading automotive company?
Do you want to have the benefits of working hybrid, 2 days in a fast-paced, fun and varied environment, and 3 days from home?
You will provide industry-leading support to distributors, customers, and end users regarding all aspects of their product range.
This will include providing a dynamic phone, live web chat and email support service.
To be successful in the role, you should have solid working experience with all vehicle systems and a passion for the automotive sector, including new and exciting technology.
Ideally, you will be familiar with diagnostic systems and have a logical thought process when it comes to problem-solving.
In return, the company will provide you with a salary of £30,000 - £36,000, a bonus, an additional 6% employer pension contributions (max 9%), hybrid working, and 25 days of holidays.
An overview of the varied role:
* Provide customer support via telephone
* Support resolution of technical queries utilising resources available.
* Answer/Redirect web form submissions
* Create required reporting in line with business requirements to improve the process
* Assist with Technical Articles
* Assist with trade shows/customer events
* Support Warranty process
* Diagnostic tool support via team viewer
* Diagnostic tool commissioning / Exchange units
* Follow up leads with the sales team and support sales opportunities where required (Including Software Renewal)
This is a great opportunity to build your career with a truly global automotive technology leader.
For further information, please apply, and Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment, will be in touch.
JSL Solutions - Recruitment...The right way.
Specialists in:
* Automotive Aftermarket Recruitment
* Sales and Marketing Recruitment
* Senior Appointments and Executive Search

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: January 1, 2025
Job id:. CV-261741
Position Type: Permanent
Applicants: 0
Views: 11

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Technical Support Advisor

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PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES